Guardian All Ears 2nd August

Have also managed to squeeze in a picture of the odious Jeremy Kyle* into thew background of this illustration because every time I'm in a hospital waiting room this sort of soul rotting programme is on the TV

(* unless you're a) unemployed b) a student c) freelance with weird working hours you will hopefully have been spared this hideous man & have no idea what I'm going on about)

Anyway...the article follows...

Spend enough time waiting in hospitals and you find yourself noticing that your fellow patients can be split into distinct types, each having developed different behavioral traits based on the extent and nature of their experiences with the health service. A recurring character is the “Angry Optimist” who believes the way to overcome long waiting times is through verbal indignation based on a sense of perceived injustice. Though they may have a point, it is far from the Zen mindset required to wait four hours for an appointment you were half an hour early for anyway, as the two people I watched unravel last week demonstrated.

Woman:(in her 70’s, indignant) “I was first here, we should be the first to be seen. Why are other people called first?”

Receptionist:“That’s not how the clinic works.”

Woman:(dentures clacking softly) “Where’s the girl what’s normally here?”

Receptionist: (with audible envy) “She’s moved to the pharmacy.”

Woman: “But these lot have got 8.45 appointments, ours is for 8.30”

Receptionist: “There’s nothing I can do about that.”

Man: (the woman’s husband, who it transpired was the one who had the appointment) “Yeah, just sit down.”

The woman sat down but carried on complaining quietly to the man until he’d eventually had enough.

Man: (shouting) “What do you want me to do about it?”

Woman: “But we were here first. Where are you going?”

Man (walking off) “Nowhere.”

Woman “Say something to them.”

Man (almost in tears) “Will you shut up for five minutes? Will you please just shut up and stay out of my head?”

That did the trick. Five minutes later they called his name.


Article by Michael Holden